About Identiguard

Unlimited access to your Credit Report

Access to your credit report can alert you to fraudulent activity and reduces the window of opportunity for the identity thief. With Identiguard you can:

  • Check your Experian Credit Report online to monitor your financial status
  • Receive a weekly email/text alert if there are any significant changes to your credit profile

Up to £60,000 of insurance cover

We can reimburse you for any pre-approved costs you incur as a result of your identity being stolen and/or fraudulently used. This includes:

  • Legal fees
  • Loss of income
  • Registration with CIFAS

Document storage facility

This online feature can be used to keep a record of the key information from important personal documents such as your passport, driving licence and birth certificate. Having a log of the relevant reference numbers will make it easier to organise replacements if they ever go missing.

You can also receive up to £200 towards the cost of replacing your missing registered documents in the event of an approved claim.

Help and support

If you suspect your personal details are being used fraudulently, you’ll be able to call our Identity Theft Support line. We have a team of dedicated Case Specialists who will go through everything with you to ensure you are back in control.

In the Identiguard members’ area, you can also find lots of advice on how to help reduce your risk of becoming a victim.

Key fobs and passport stickers

Once you’ve registered, we will send you some key fobs and passport stickers. Attach them to your keys or your valuable possessions, then if they’re ever lost and recovered, we can help in getting them back to you.

Please note that our LSG Identiguard product is no longer available to new customers.


Log-in here to access the Identiguard members’ area.